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Pharmacy Careers
NHS Health Education England

Pharmacist Store Manager

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Role description

As a Pharmacist Store Manager, you will be responsible for leading and coaching the team within your store to ensure they achieve excellence, provide exceptional customer care and patient safety. You will oversee all aspects of the pharmacy store operations, to deliver outstanding customer service, profitably.

Managing people is a key aspect of the role which includes supporting the onboarding process for new hires, training and mentoring your team to ensure customer orders are managed efficiently and cost-effectively.

Key responsibilities

  • Coordinate and oversee the day-to-day operations of the pharmacy store
  • Lead, coach, mentor and develop your team to deliver high performance
  • Oversee the procurement and supply of medicines
  • Administer immunisations and vaccines to patients
  • Monitor and ensure customers are prescribed the correct medicines
  • Develop strong relationships with customers, GP’s and other health professionals
  • Ownership and delivery of financial targets for the store

Qualifications

  • Strong track record of leading, coaching and developing a team within a retail environment
  • Qualified Pharmacist and registered with the GPhC
  • Ability to effectively manage and evaluate people including recruiting, hiring, training and performance management. Managing staff schedules and setting sales quotas based on store targets
  • Proven delivery of KPI’s to drive performance
  • Ability to deliver exceptional customer service
  • Strong administration skills with the ability to analyse performance, prepare reports, control costs, and carry out other administrative and clerical staff duties.
  • Flexible and adaptable approach to work along with a willingness to travel to other stores where applicable

Related case studies for this role

Atika Tailor - Community pharmacist

Community Pharmacist, Atika shares her day-to-day life of the role and her experiences of a career in pharmacy.

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Sally Farmer - Regional Pharmacy Manager

Meet Sally Farmer, a Regional Pharmacist Manager in Community Pharmacy who tells us all about her role and why she chose pharmacy as a career.

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Basil Alackal - Trainee Pharmacist - Community

Basil Alackal - who tells us all about his role and why he chose pharmacy as a career.

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Vicki Simmons - Interface Pharmacist

Interface Pharmacist, Vicki shares her day-to-day life of the role and her experiences of a career in pharmacy.

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Min Teo - Clinical Directo

Clinical Director Pharmacist, Min shares his day-to-day life of the role and his experiences of a career in pharmacy.

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Bhavisha Patel - Relief Community Pharmacist

Community Pharmacist, Bhavisha shares her day-to-day life of the role and his experiences in a community pharmacy

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David Howells - Area manager

Pharmacy Area Manager, David shares his day-to-day life of the role and his experiences in a community pharmacy.

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Mark Donaghy - Professional Development Manager

Pharmacy Professional Development Manager, Mark shares his day-to-day life of the role and his experiences in a community pharmacy.

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Further information

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