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NHS 111 Pharmacist

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Role description

As an NHS111 pharmacist, you will be working in a fast-paced environment using your expert knowledge and skills to provide excellent care to patients through the specialised area of telephone and computer-based triage. It is a highly skilled and exciting role that gives you the opportunity to use and develop your assessment skills for a wide variety of patients and clinical presentations.

You will use your broad clinical knowledge, supported by decision support software, to undertake telephone triage; assessing patient’s presenting symptoms, advising them on next steps and referring them on to further care when appropriate. The role could be based at an NHS call centre or at home.


  • Current registration with the General Pharmaceutical Council (GPhC)
  • Good communication skills
  • As a homeworking clinician you will need to have a minimum of 6 MB of broadband download speed and 1.5MB of upload speed. All patient assessments need to be completed in a confidential area
  • Homeworking clinicians must also be NHS111 pathways trained with at least 12 months current experience and working on the latest version of the NHS111 software.

Related case studies for this role

Rachel Mackay - Medicines Optimisation Pharmacist

Meet Rachel, a Medicines Optimisation Pharmacist who tells us all about her role and why she chose pharmacy as a career.

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Sue Ladds - Regional Chief Pharmacist

Regional Chief Pharmacist, Sue shares her day-to-day life of the role and her experiences of a career in pharmacy.

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Davina Gadhia - Portfolio pharmacist

Meet Davina, a Portfolio pharmacist who tells us all about her different roles in NHS 111, Prison setting and Academia.

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Further information

In addition to an excellent salary DHU 111 offers:

  • Occupational sick pay (after qualifying period
  • NHS Pension
  • Competitive rates of pay
  • Private healthcare benefits
  • Team working and support in a specialised care environment
  • Dedicated remote management support (if a homeworker)
  • For homeworkers, high-quality equipment is provided that brings the contact centre environment to the comfort of your home
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