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Pharmacy Careers
NHS Health Education England

GP Practice Pharmacy Technician

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Salaries from: £24,214

Role description

GP Practice Technicians work within a multidisciplinary team of healthcare professionals, based within a GP practice, and support the delivery of safe, effective and efficient systems for medicines optimisation, repeat prescribing, reducing medicine waste and maximising patient outcomes.

As a GP practice pharmacy technician, you will receive ongoing training and development about all aspects of practice based prescribing and effective administration and will support the practice in providing medication reviews and achieving Quality and Outcomes Framework targets.

Key responsibilities

  • Contributing to the provision of safe and effective pharmacy services
  • Undertaking medicines reconciliation in line with practice protocols and standard operating procedures to improve the efficiency and effectiveness of prescriptions and repeat prescriptions.
  • Responding to patients’ and customers’ questions both face to face and over the phone; referring problems or queries to the pharmacist.
  • Participating in patient reviews and updating of patient records via clinics in the practice, domiciliary visits and in nursing and residential care homes.
  • Pre-packing, assembling and labelling medicines whilst checking the accuracy of medicines for prescriptions
  • Participating in medication audits.
  • Supplying medicines and medical devices to patients, whether on prescription or over the counter and providing information about symptoms and products
  • Providing advice and information to GPs, staff and patients to support the improvement of prescribing safety, quality, cost-effectiveness and the appropriate use of medicines to get the best outcomes for patients.
  • Assisting in the monitoring and management of prescribing budgets and the preparation of evidence-based resources and information that support cost-effective prescribing.
  • Taking responsibility for contributing to all aspects of the day-to-day management of the pharmacy including communication, data accuracy and management, keeping practice areas tidy and helping to achieve a supportive, positive culture across the practice team.
  • To support and promote a safe working environment in accordance with Health & Safety and Infection Control policies.

To respect and protect patient confidentiality and information


To practise as a pharmacy technician in England, Scotland and Wales, you'll need to complete an accredited course and register with the General Pharmaceutical Council (GPhC).

GPhC-approved courses/qualifications are also available through a level 3 pharmacy technician apprenticeship. To apply, you'll need to be employed and working in a pharmacy to meet the required minimum number of experience hours working within the pharmacy environment, under the direct supervision of a pharmacist or pharmacy technician.

Employers, including the NHS, offer jobs for trainee pharmacy technicians.

Pharmacy technicians must be able to communicate effectively with the wider healthcare team, patients and the public, whilst ensuring and maintaining confidentiality and privacy.

Related case studies for this role

Further information

Aas a pharmacy technician you need to be:

  • Responsible, accurate and methodical
  • Able to pay close attention to detail
  • Ready to refer to the pharmacist when necessary
  • Able to understand law and guidelines on medicines
  • Able to read and follow instructions
  • Interested in people’s health
  • Able to explain clearly to members of the public
  • Able to demonstrate excellent customer service skills
  • Able to demonstrate excellent organisational, science and manual dexterity skills
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