Main Duties and Responsibilities:

The following apply either across all workstreams within smaller Section 10 units (e.g. combined anti-cancer therapy and CIVAS services) or to a specific workstream within larger Section 10 units or licensed services (e.g. parenteral nutrition only).^*1

Cleanroom and Production Supervision

• Accountable^*2 for service delivery and overall operational management of technical services
• Oversee procurement activities, including contract management, service level agreements (SLAs) and technical agreements (Tas)
• Provide strategic oversight of systems for the quarantine and release of unlicensed medicines, particularly externally procured ready-to-administer products

 Training and Staff Management

• Deliver education and training as a subject matter expert to peers and multidisciplinary stakeholders
• Undertake senior line management responsibilities, including management of management-level staff, recruitment and selection, and complex performance or workforce matters

Compliance and Quality Management

• Oversee the safety, quality, and effectiveness of the service, including evaluation and prioritisation of activity in response to capacity constraints
• Liaise and negotiate with internal and external stakeholders to optimise service delivery and maximise production capacity
• Lead the development and continual improvement of the Pharmaceutical Quality System (PQS or ePQS), including review and approval of data trends and high-level documentation
• Act as a primary contact for regulatory inspections (e.g. MHRA), ensuring appropriate corrective and preventative actions (CAPA) are implemented in response to findings

Troubleshooting & Problem-Solving

• No specific tasks identified within this category at present

Project Management and Improvement Initiatives

• Contribute to governance and strategic planning of services
• Develop business cases for service development, expansion and resource allocation, including budget management, reporting, trending and authorised signatory responsibilities
• Hold accountability for the monitoring and review of the Capacity and Contingency Plans for Pharmacy Technical Services
• Contribute to the development, review, and refinement of key performance indicators (KPIs)
• Lead service development and improvement initiatives, including the introduction of new technologies, equipment, and processes
• Undertake and support research activities within the department and across the wider organisation
• Lead and manage complex change initiatives
• Represent the service in organisational, regional and national working groups as a key stakeholder

• Level 3 qualification in Pharmacy or Science Manufacturing Technician (SMT), with significant experience in pharmaceutical preparation activities; or
• A relevant BSc or MSc in an applied science subject with substantial experience in pharmaceutical preparation activities
• Relevant professional registration (e.g. GPhC, RCP, RSB, RSC, HCPC)^*2
• PTQA diploma (or equivalent qualification or experience)
• Extensive experience in technical services
• Significant experience in supervision and senior line management
• Experience in service management and service improvement
• Experience in supporting or leading the development of a PQS
• Leadership or project management qualification, or equivalent experience
• Experience as an Education Supervisor, where relevant to the role

Considerations:

• The specific qualification and experience requirements may vary depending on the scope of the role and service complexity

*1 Alignment with AfC job profiles may be supported through appropriate weighting of Factor 4 (Planning and Organisational Skills) and Factor 7 (Responsibilities for Policy and Service Development Implementation)

*2 Current regulatory requirements for Section 10 aseptic services units require Accountable Persons to be registered professionals with the General Pharmaceutical Council (GPhC)