(AfC band 8b equivalent)

Main Duties / Responsibilities / Characteristics:

The following apply either to all workstreams if a small Section 10 unit (e.g. anti-cancer therapy + CIVAS) or to a specific workstream if a large Section 10 unit or licensed workstream (e.g. parenteral nutrition only)*1

Cleanroom & Production Supervision

1. Oversee all contracts (SLA/TA)

Training & Staff Management

1. Delivery of training and education as a subject matter expert (i.e. to peers)

Compliance & Quality Management

1. Maintain a safe and effective overall service, evaluating and prioritising services when constraints occur, and liaising and negotiating with internal and external stakeholders to maximise production
2. Support the oversight of the development of the PQS (or ePQS)/PQS processes, such as review and approval of data trends and critical documentation
3. Be a formal contact for the MHRA inspectors and auditors and oversee effective corrective and preventative actions (CAPA) in response to the inspection and complaints, errors, and incidents within the services

Troubleshooting & Problem-Solving

• (No specific tasks listed in this category)

Project Management & Improvement Initiatives

1. Accountable for the service delivery and operational management for all pharmacy technical services
2. Governance and strategic planning of all services
3. Review and internal approval of business cases for service improvements and expansion
4. Oversee monitoring and review of the Capacity and Contingency Plans for Pharmacy Technical Services
5. Oversee service developments/improvement projects, including new equipment/technology
6. Review, set targets and amend KPI's
7. Lead research activities within the department and support research activities within the organisation
8. Integrate organisation-wide, regional and national work groups as a stakeholder

Requirements for applying to role:

• L3 qualification (Pharmacy or SMT) + significant experience in pharmaceutical preparation activities or relevant BSc/MSc in applied science subject + substantial experience in pharmaceutical preparation activities
• Professional registration (i.e. GPhC, RPS, RBS, RCS, HCPC)
• MSc PTQA or equivalent qualification / experience
• Extensive experience technical services
• Extensive experience in supervision & line management of managerial staff
• Significant experience in service management
• Experience in service improvement
• Experience in PQS development
• Leadership / project management qualification/certification

Other Considerations:

• Difficult to identify a distinction between profiles G and H. Partly this will depend on the scope and size of the department/organisation.

*1 Alignment of this profile with AfC job profile may be achieved by adjusting AfC Factor 4 (Planning and organisational skills) and Factor 7 (Responsibilities for policy and service development implementation) accordingly.